Shipping policy
Shipping policy
Thank you for shopping with Lumo Page. This Shipping Policy explains
how we process and deliver orders placed through our website.
1. Order Processing Time
All orders are processed within 2–4 business days.
This processing time includes:
Order verification
Quality checks
Packaging and preparation for shipment
Orders are not shipped or delivered on weekends or holidays.
If we experience a high volume of orders or unexpected delays,
processing times may be extended. In such cases, we will notify you
by email.
2. Shipping Time
Once your order has been processed and shipped, delivery typically
takes 7–10 business days, depending on your location and local
carrier conditions.
Please note:
Shipping times are estimates, not guarantees
Delivery delays may occur due to customs, weather, or carrier
issues beyond our control
3. Total Delivery Time
Estimated total delivery time:
2–4 business days (processing)
+ 7–10 business days (shipping)
👉 Total: approximately 9–14 business days
4. Shipping Locations
Lumo Page ships worldwide.
International orders may be subject to customs fees, duties, or
taxes imposed by the destination country. These charges are the
responsibility of the customer.
5. Order Tracking
Once your order has been shipped, you will receive a confirmation
email with tracking information (when available).
Please allow 24–48 hours for tracking details to update.
6. Incorrect Address
Please ensure that your shipping address is accurate and complete.
Lumo Page is not responsible for orders delayed or lost due to
incorrect or incomplete addresses provided by the customer.
7. Lost or Delayed Packages
If your order has not arrived within the estimated delivery time,
please contact us at: 📧 lumopagee@gmail.com
We will be happy to assist you and investigate the issue with the
carrier.
8. Contact Information
If you have any questions about this Shipping Policy, please contact
us at: 📧 lumopagee@gmail.com